How are you? And how's Nbi?
Thanks for fwding my email to the 'right' guy. I called my friend on her mobile this morning and was told that they still haven't got their phone problem solved nor has ANYBODY, despite my email to many at TELKOM KENYA LTD., contacted them about it.
Seriously, is anybody doing any work out there?!!!! I really have my suspicions. In fact, I'm also CC'ing this email to both my friend and her husband, Vinay Shah, so that they, too, are in the picture.
Salaams from Msa,
Razia.
George T. Nderitu wrote:
Please note !
Regards,
Nderitu
-----Original Message-----
From: Raziya
Sent: Thursday, May 01, 2008 9:05 PM
To: George T. Nderitu; J K. Mugo; Customerrelationscoast; Oscar R. Juma; Patrick W. Masimba; Khalid Salim; Julius K. Rukaria; Philip Nyakwaka; Mfaume Bakary; Vinay SHAH Cc: Presidential Press Service; moses baya; Mwende Mwinzi; Kenya Times; British Broadcasting Corporation - News Online; British Broadcasting Corporation - Outlook; Sunny Bindra; The Public Watchdog; comms@comms.go.ke; East African Standard; East African Standard, Editorial; THE WATCHMAN; FACE THE FACTS - East African Standard; GIKONYO Macharia; Yusuf Ali; Imre Loefler; Jacque Ooko; John Mulaa; KamemeFM Radio; oketch kendo; palaver; Nation TV; Salama Radio; send2kj@yahoo.com; KTN; Vip Ogola; Letters To The Editor; radiowaumini@wananchi.com
Subject: Relocating phone No. 041-2221001 - Ref. No. A93139
Importance: High
TO WHOM IT MAY CONCERN
Telkom Kenya Ltd in Mombasa had been informed by the subscriber, Mr. Vinay C. Shah, over a month ago to move their line to another location within Ganjoni, not far from it's original one. He was given the above reference number. I personally, also, went to see them about it, over a month ago, and was referred to a Mr. Maina, who took all my contact numbers as well as my friends', who are still waiting for a call (on the mobile), from him. At the time, he had promised me that this simple moving of the phone line would be done in a couple of days, but, it is now over a month, since these people have moved to their new place and nobody from Telkom Kenya has contacted them nor showed themselves, there! Why? It would seem that while Telkom Kenya might be reducing it's staff, etc., the ones who are still populating those offices are still of the old bent of mind. They try and make a simple matter very complicated and in the process nothing gets done......, unless of course, we get fed up and either end up paying 'something small' or forget about the whole issue and to hell with Telkom Kenya and it's awful (dis)services! Short of going to their offices every other day and following the matter up, nothing gets done in this country without wasting our time, money and energy in fruitless pursuits. Why should this be, so? Can Telkom Kenya answer this question, please? And how many more visits, reminders and emails will it take to get them to move this line? One gets the impression that its a herculean task way above and beyond their simple minded capacities. No wonder that mobile telephony is making such progress in leaps and bounds. With such 'services' from our only fixed line company, it's not surprising.
Razia.
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