Tuesday, June 8, 2010

13th, 14th & 15th outages

Over the weekend on a Sunday morning, the power went off without

explanation, and after ringing a Mr. Musau who seems to be always on
alert at the Nyali end, restored it.

Then, yesterday we had two outages in the afternoon. The same Mr. Musau
was called and he tried his best to restore service asap. One thing I
must say of this guy. He always answers his phone and even tries to call
back to ensure the service is back unlike his town counterparts who can
be really insolent, sometimes.

I still haven't had the pleasure of meeting him in person but will try
to do so, soon, Insha'Allah.

Anyway, he was good enough to inform me that on Friday, we're going to
be having another Nyali-wide outage for so-called maintenance and also
to connect new customers. They will be notifying us in the press. Are
there so many people moving into Nyali that it requires a whole day of
connection and make others suffer an outage? And will they restore
service at the time that they advertise? To date, they never have. The
outage goes on into the night....

Of course, this will lead to more traffic jams (the exodus into Nyali, I
mean), but that is going to be dealt with in another email and to other
'official' recipients. Read my blog, address, below.

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