Saturday, June 2, 2012

Re: FW: The opaque workings of Kenya Power...

Assalamu alaikum!

Why should we ask politicians' help in solving our perpetual power or any other service problem? This is exactly why they seem to be under the impression that they are indispensable and get a big head like they are God's gift to us!

This is also why every service provision in this country gets politicized, too. Until and unless these questionable politicos get involved NOTHING gets done and that too if they think that the people demanding service are on their side. If, God forbid, they are not, then, no service or justice for them!!!

The so-called service providers should and MUST, as part of their work and profession deliver the service. Not because of some overly paid, useless politician, most of whom are out there simply spewing hot air and polluting the atmosphere with all talk and hardly any actual ACTION!!!

I simply have no use for them. The upcoming ones (who are not re-cycled), will have to really work hard, before, during and after (if they get elected), to convince me, at least, that they are any different from all the current ones. Also, why are you calling Mr. Suleiman Shahbal, Governor? He's not one, yet! And I think most Kenyans have now come of age regarding this and I have lots of company in my way of thinking.

As I've said many, many times, I'm very, very tired and FED UP of what we currently have out there.


On 6/1/2012 8:35 PM, Hussein A Abbas Al Hussein wrote:

Dear Dr. Alfred Mutua ,

We need your help please its really too much now .

We also kindly request Gov. to be Suleman Shahbal and Hon Shk Dor 
to follow up with KPLC what's going on with them they know how
to charge and bring Bills for 3 months at one go . Delay in payment
the power goes out without any delays . This problem is because
of the building coming up on daily basis and also buildings going
high to 4/5 without lifts . How come this Municipality approved such
buildings ???. No plan nor thinking even kwa inside areas like Old Town
let them visit and see how the buildings are coming .

We also kindly request the Human Rights expert to do the same .
Let all of them come back with the report . What are they doing in such
situations .

Hussein Abbas
KADDU , NEC Member and Rep. for Coast Province
Mobile : 0720612905
Mombasa , Kenya


Date: Wed, 30 May 2012 23:56:01 +0300
Subject: The opaque workings of Kenya Power...

-------- Original Message --------
Subject: The opaque workings of Kenya Power...
Date: Wed, 30 May 2012 23:53:40 +0300
From: Raziya <>
To: Harry M. Vidzo <>, Aggrey Machasio <>, Ben Chumo <>, Bomba Mahaga <>, Eng. John Ombui <>, Eng. Joseph K. Njoroge <>, Haid Yusuf <>, David Cheloti <>, Florence Obura <>, Kimeu Mbaluka <>, Loice Ngugi <>, Migwi Theuri <>,, Benson Muriithi <>, Faith Njuguna <>, Fanuel Tsuma <>, Rosemary Gitonga <>, National Assembly <>
CC: Sisuel Ong'era <>, K24 Television - Dihoff Mukoto <>,,, COASTWEEK <>,,, Catherine Gicheru <>,,,,, The Star <>, Wanjiru <>, "Oscar - Editor, Fountain Media (The Speaker Newspaper)" <>, Maria/Fakhru Kaderbhai <>, 'Ann Wambua' <>, 'Steven Ogwapit' <>, 'Dan Abwao' <>, 'Timothy Mugo' <>, 'Dhiru Shah' <>, 'Donato Fonseca' <>, "'Dr. Hemant Patel'" <>, "'Dr. R S Marjan'" <>, "'Dr. S. S. Dhillon'" <>, 'Sarah Spacer' <>, 'Faiyaz Anjarwalla' <>, 'Timothy Mugo' <>, 'Gurdeep Nayer' <>, 'Heinz muller' <>, 'Sadiq Ghalia' <>, 'Jenny Somji' <>, 'Kuldip Soar' <>, 'kuldipsoar' <>, 'Lisa Nesbitt' <>, 'Mahesh Dhutia' <>, 'Marwan Mishah' <>, 'Ravi Bhagat' <>, Toby <>,, Christine Obiya <>, Caroline Gommans <>, Gulsun Ahmed - Standard Newspapers <>, Miriam Shivachi <>, Insiya <>,


Since the beginning of this week, our redoubtable 'power' company has again started it's obnoxious business of plunging most of North Coast into darkness without a word of warning, apology or explanation.

As usual, their phones go unanswered for HOURS on end and when finally, one is picked up, they can offer no explanation or even be able to tell us when we'll return to the 21st Century, again from the dark ages!

It seems that Kenya Power, like the National Security, has a policy of being highly secretive about it's operations. The last time (about a week ago), when they gave a full page advert/explanation by their CEO in the Weekend Star, I even felt a twinge of guilt for picking on them everytime we have an outage, but, not anymore. Not after the past couple of days and especially today.

How can a power company which charges an arm and a leg function in such an unprofessional, unethical, irresponsible and haphazard manner? How dare they have such insolent employees who do not care about answering their phones, who have phantom emergency numbers which hardly ever work or are answered effectively (they have discovered the automated answer system which tells you to wait till a line is free and one can hold on for ages as though one was calling a toll-free number), and satisfactorily from the customer's point of view, of course.

In fact, should we miraculously manage to get through to a human at the emergency number, we will find that they are totally at sea regarding your outage! They are a very frustrating lot while some are quite impertinent, too.

Just before I started writing this email, we had two very quick outages of a couple of minutes. Why? After all, we haven't had power most of the day starting very early in the morning around 4.30 am. Of course, as I mentioned earlier we've been having early morning outages the past couple of days and also later in the evening around sunset. And while today's first outage lasted for nearly 5 hours (it came back at around 10.45 am), we lost it again, after an hour, and it continued that way - off and on for most of the day.

How long is this going to continue and at what point will Kenya Power get its act together and give us a continuous and predictable supply without suddenly without warning force us to travel through time (they've discovered the secret of time travel of science fiction!), when artificial light/electricity had not been discovered, yet?

And yes, those people of yester years were also as uncouth as the employees of Kenya Power in the way they treated others.


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