Today changes with Orange...... REALLY?

The above mentioned 'new face' of Orange Telkom is NOT new, i.e. they are as inefficient and unaccountable as ever and like KPLC which became Kenya Power - nothing has changed regarding either of these two companies. Ironically, both have connections to our bloated and equally unaccountable government.

I discovered on Thursday that despite having invested in an Orange 3G modem late last year, their new product, D-Link Wi-Fi, if one wants to invest in it, makes no concessions for people who already have a 3G modem. The package comes with one. So, my question to 'new' Orange is, 'What does one do with the one that one already has? What a waste of money in this day of trying economic times! After all, it is the same kind of modem that this product comes with, so why should one buy another.

The insensitive staff at the Orange shop in Nyali flippantly told me to give it away to somebody as though the 3000/- (less 1/-), I paid for it, grew on trees! And even these (the real trees), are being decimated by environment unfriendly Kenyans.

Will the 'new' Orange please, come up with a solution to the above mentioned dilemma of it's customers, please? Otherwise, they will give the impression to the public that they are out to make a fast and dishonest buck.

Revisiting the ASK Showground racket and it's possible solutions...

The above it about to take place next week smack on our (Muslim's), day of Eid, i.e. Wednesday. Now, from what I have been told about the forwarded date is so that Muslims can attend. This is fine and as Muslims we appreciate this consideration, but, what we (the Nyali residents who live in the environs of this Showground), have an objection to is the vibrating racket that emanates from this ground ALL of the days that it is on including all through the night!

Last year, the management of the Showground had scant regarding for the neighbourhood not even for NEMA's officials who repeatedly visited there to get these people to reduce their noise.

It  would seem that impunity and insolence in this country knows no bounds! All the same, I am including one of my emails from last year that I wrote with possible solutions and we hope and pray that this time round SOMEBODY out there will take heed to our pleas.

We DO NOT want to have sleepless and restless nights starting mid next week - PLEASE!!!!!

Raziya


On 8/17/2010 12:02 PM, Raziya wrote:

 'Morning!


After having suffered sleepless nights for nearly a whole week thanks to the ASK Showground maddening racket, I have several suggestions from the various residents (victims), and myself to this annual problem in the middle of a mainly residential area.


There are also some observations included.


1.    Since this is an agricultural show (basically), why include deafening and 24 hours of music into it? In other words exclude the music.


2.    If, it is not possible to do this, then, enforce a decibel level which is acceptable to the mainly residential neighbourhood. Or, have these offenders build themselves a soundproofed enclosed  space.


3.    And if even this is not enforceable and possible, then, move the whole outfit out of this neighbourhood and take it to a less populated place which is not within hearing distance of any populated place. For now, this racket can be heard for miles/kilometers away from the source e.g. the Island of Mombasa proper which is right across from English point and can even be heard in Tudor, etc. At the North Mainland, it can be heard very far, too.


Now, for the observations....


Is our Town Planning Dept. in working order? If so, are they not aware that for people to live peaceful and productive lives, they should not be mixing various things together. Like heavy commercial businesses, night-clubs/bars, etc., within a residential area?


This Show ground is a very offending case in point as well as a shipping office that has been allowed to set up shop round the corner from where I live called Sea Bulk and which attracts huge articulated traffic which is not meant for this side lane and are highly noisy and an obstruction to traffic, too. Reporting this to the Traffic Police has not resulted in any action. Maybe, the owners have 'connections'...?


RE the Showground noisy madness which NEMA was aware of from day one, but, were completely helpless in dealing with. This, I was briefly told was because the Showground management was not at all cooperative. In the process we had to put up with their racket way into the very early hours of Monday morning despite the Show itself having ended on Sunday. Why? Is NEMA without sharp enough teeth? Or were they trying not to tread on some 'interesting' toes by being 'diplomatic'?


So, can the Town Planners start putting their collective heads together and come up with a viable solution, please?


Waiting...,
Raziya

No reply or response....

'Morning!

Since 8.30 am this morning the power suddenly went off and when the newly named Kenya Power (formerly Kenya Weakness & Darkness and it's attitude is still the same!), officials were called they at first said it was coming back in 10 minutes. Then, when nearly 20 minutes had passed with no sign of 'life', I called again and was told that he would call me in 5 minutes.

This was nearly 2 hours ago and despite calling the same numbers which now are not being answered or are busy, the power is still not back and there's no explanation as to why it has suddenly gone off messing us up, yet again!

By changing it's name KPLC has definitely NOT changed it's service provision or anything else for that matter. So, why bother?

Are they EVER going to explain themselves and their shoddy 'services' to their consumers? In this country insolence is a way of life for 'service' providers and they take their clients for granted. Are we going to be spending the rest of the day and probably part of the night in darkness? And why did the power suddenly go off without any warning?