Monday, September 21, 2009

Nairobi's worsening water situation

I don't know what the problem is with the various ministries in charge of vital services like water. They never seem to deliver these 'services' predictably and consistently.

For example, the Nairobi Water Company a while ago publicized the timings and areas about how, when and where they are going to be supplying water. They never kept their word despite them having given this in the media. One would sympathize and even cooperate with their rationing IF, they would keep their word about days and timings, but, the residents get very frustrated and angry when they don't keep these.

The Parklands/Highridge area and it's immediate environs, haven't had water for over a week with no explanation forthcoming from these so-called 'service' providers. It would seem that they only get off their lazy and incompetent backsides when they receive my nasty emails and for a while water comes through, but, they, like Kenyans in general have extremely short memories and they soon forget to supply us with this vital fluid. This time they have really messed us up since the Muslims who live here are having their Eid holiday and after a whole month of fasting, we now have to do without water, still!

Why at this time? One wonders if this is not a planned thing in order to frustrate us.

And why is it that certain other areas like Westlands never misses water? Are their sources of water different from ours?

The people in charge of delivering these 'services' still seem to be living on another planet where they think that their incompetence is going to go unnoticed. They forget that we are living in the 21st Century where the mode of communication is much faster than their slow thinking brains and we can now know within seconds about what is going on where.

So, I would like to welcome them to the 21st Century and request them to get their act together pronto and supply us with water with immediate effect. Otherwise, they'd better not send us phantom bills for their phantom water. It would be like adding salt to a festering wound.

On second thoughts, are the water tankers who provide both 'fresh' and borehole water in cahoots with the various official water providers? That is, maybe, they (water company and 'friends') are getting a hefty cut from these water tanker owners....?

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