Friday, August 21, 2009

A/c No 2399078-02 & the ongoing power rationing

My cousin's place (at the above account number), suffers from the 'scheduled' power cuts on Tuesdays, Thursdays and recently Saturday was added recently to the usual 2 days of rationing. All this is highly inconvenient, but, in this country, this is not a problem for the various service providers. In fact, they couldn't care less!

This morning, we suddenly lost power, again. This would be the second day running. Therefore, we rang the emergency to ask why this was so as it was not the scheduled day of 'rationing'. The emergency, when they answered, could not explain why we were having an outage. So, we rang some other numbers but all of them went un-answered except for one and when she was told of our predicament, said that we should ring emergency. When we told her that we had already done that and that they could not give us an explanation and that was the reason we were ringing her. She promptly told us that the number we were ringing was her private one and cut us off. That number had been given to me by one of her colleagues in Mombasa.

Soon after being rebuffed by her, we got our power back and one wonders how long this awful and unpredictable power rationing is going to go on for.

Yesterday, another friend of mine who has the same days of rationing as my cousin but lives on Sports Road, never had the power go off the entire day. It was quite a boon for her, but, she was very insecure about it all the same - that the thing would go off anytime since the power guys don't have any strict timing that they adhere, to.

Oh yes, they say, for cosmetic purposes, the it will go from 6.00 am to 6.00 pm, but they do not always stick to those timings.

Every 'service' provider in this country announces one thing and practices something else altogether. No wonder we do not take them seriously.

No comments: