Kenya Power and its workings....

 Nearly 3 weeks ago, my aunt who stays on the Island in Bondeni, has been having a flickering light problem and since none of her neighbours were suffering the same thing, decided to call an electrician.

She was told after a check-up that her meter had a fault and needed the Kenya Power people to deal with it. This she did, immediately, but they took their time dealing with it.

When they eventually showed up early last week, they came without a ladder and since she lives on the 1st floor, they couldn't do anything, and they disappeared. When my aunt called them, they told her that they had gone to look for a ladder! Imagine, our power company has a shortage of ladders, too.

When they finally showed up with the ladder and investigated the meter, she was told that she needed a new meter. This resulted in another delay when she was informed after calling KP that it did not have the meters in stock!!! How strange!

Kenya Power seems to have become quite an irresponsible company as they refuse to take responsibility for any damage caused due to these kinds of disruptions to power which would result in damage not only to our equipment, but also the voltage regulators die before their time.

She was told that the earliest that they could get a meter for her would be Tuesday (today), and so she had to wait another week and is still waiting....

One employee, told her when she called him this morning that they would change it today, but would not tell her when. When I called him and pressed for an answer, I was told 3.00 pm.

Now, my question to Kenya Power - why has there been a delay in dealing with this situation? Why didn't KP when they finally came, arrive without a ladder? Why was there another delay in even finding a ladder? Why don't they keep meters in stock?

Considering that Kenya Power charges us an arm and a leg for their so-called shoddy 'services', how come they don't even have enough ladders and meters around to do their work efficiently and in a timely manner?

Or has Kenya Power also joined the bandwagon of corruption when you are told that something is not in stock, but as soon as our equally corrupt citizenry dangles money in front of them, they find the part from somewhere....?!