Why does Kenya Power even entertain increasing its tariffs when it CANNOT provide a reliable service? The problem with our highly monopolistic power company is that they love the money with the least amount of work!
They DO NOT care that while they are increasing their tariffs, their 'service' heads in the opposite direction which causes its customers a HUGE loss for their constant fluctuations and outages - at times more than 3 in a day e.g. yesterday - result in our electrical appliances to 'die' on us and we, its customers end up with added losses and damage and we have to pay our hard-earned money to for fixing these AND pay their hefty bills. This is akin to adding salt to a festering wound and for the information of those who have not studied their power bills; what we actually pay for their 'dirty' power consumption, ironically, is less than the umpteen taxes that are listed in that bill.
Now, can our redoubtable power company please explain to us why they keep increasing their tariffs while their so-called services go in the opposite direction without a thought to the effect it has on its consumers and their many electrical appliances and any sense of responsibility for the damage caused?
